Audit Methodology & Operations Talent Management & Communications Manager

Ally and Your Career
Ally Financial only succeeds when its people do – and that’s more than some cliche people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity
The Audit Methodology and Operations (AMO) Talent Management & Communications Manager (L&D)– Audit is based in Charlotte, NC, reports to the AMO Audit Senior Director – Talent Management & Communications in Charlotte, NC and is primarily responsible for executing the regulatory required annual knowledge and skills assessment process, developing/continuously improving and executing the annual audit training plan, managing the internal/external development of training and delivery, overseeing learning and development related tracking and reporting (including the budget), and collaborating with other learning and development professionals within Ally. The L&D Manager will also assist with driving various talent related strategic priorities.

The Work Itself
-Ensures Learning & Development (L&D) practices align with guidance outlined in the Federal Reserve Supplemental Policy Statement on the Internal Audit Function and Its Outsourcing (SR 13-1)
-Executes the regulatory required annual Knowledge and Skills Assessment (KSA) process; with a focus on continuous improvement, streamlining, etc.; the KSA is a significant element of the role
-Ensures ongoing useful talent planning related data and reporting is readily available to assist Audit’s Leadership team with talent discussions
-Develops and aligns Audit’s annual training plan with the organization strategic goals and needs of the department
-Designs, develops, and delivers Audit specific technical and soft skills courses based on the needs of the department
-Oversee the planning, coordinating, and scheduling of department wide training events and learning hours
-Ensures that all training records are maintained, and CPE certificates are issued in accordance with NASBA standards
-Ensures that learning and development related reporting (i.e. training hours, skills, experience, certifications, etc.) is produced timely
-Assists with the fulfillment of learning and development related regulatory requests
-Manages the department’s Learning Council; as applicable develops and maintains an Audit Train the Trainer program to develop in-house training design & delivery skills, i.e. build core team of learning and development facilitators
-Works with Ally Strategic Sourcing on vendor contracts, purchase orders, and payments
-Works with the Talent Management & Communications Sr. Director to determine and monitor the Audit learning and development budget; looks for ways to reduce costs associated with Audit vendor relationships
-Assists the Talent Management & Communications Sr. Director with performing peer market research, benchmarking and analysis
-Will have direct reports / will develop staff through timely and effective feedback and coaching; resources to support assigned responsibilities
-Work with the Talent Management & Communications Sr. Director on new strategies and programs focused on developing the skills of experienced talent in the department
-Leads learning related strategic priorities aligned to the department’s transformation initiative
-Contribute training related content to the weekly newsletter/support communications strategy

The Skills You Bring
-5+ years of related experience in talent management strategy and / or internal audit with a focus on learning and development
-Bachelor’s degree (or higher) in relevant field (Accounting, Audit, Business, Finance, HR)
-Experience in conducting formal knowledge and skills assessments
-Experience in learning curriculum / training plan development
-Strong analytical, critical thinking & problem-solving skills
-Experience with managing, developing and coaching others
-Excellent communication skills, both verbal and written
-Strong project management skills / ability to juggle multiple projects at once
-Highly organized and detailed oriented
-Comfortable with ambiguity and change
-Deadline driven and self-directed
-Innovative “outside the box” thinker
-Proficient in the full Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
-Occasional travel required (25%)

How We’ll Have Your Back
Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially.
Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

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